This article is Part 1 of a 9 Part series titled Immersive 101: AR for Marketing. You can download the PDF version here. Extended Reality (XR) is one of the many “-R” abbreviations used in the immersive technology space these days. With so many similar terms floating around, it’s easy to get confused. Fortunately, “XR” is a sort of umbrella term that probably includes any other “-R” term out there.  

What Is XR?

The difficulty with the definitions comes from the “X.” Depending on who you ask, it might not stand for anything. Some people use it as a placeholder, like a variable in a math problem. Some even pronounce “XR” as “X Reality.” Others use XR not to mean “any reality” but to mean “all reality” for example to discuss immersive technology generally rather than one at a time. People in this camp are more likely to say “XR” as “Extended Reality.” People have their preferences between the two “XR” uses but both can be handy in different situations depending on what you’re talking about.  A lot of companies getting into immersive activations want to do it because they’re flashy. They might know that they want to do something with immersive technology but might not know whether they want to use AR, VR, or MR. Here the first use, X Reality, can be fitting because they’ll only use one form of immersive technology but they don’t know which one. A lot of academics, journalists, and technologists use “XR” as “Extended Reality” because they’re not just talking about AR or MR or VR – they’re talking about all of these technologies at once. This use is particularly helpful when talking about solutions like Varjo Reality Cloud which operates more like AR for an on-site user and more like VR for remote users. So, what are the differences between the other R terms? Why might it or might it not be important to specify how they are being grouped?  

The “-R” Abbreviations in Immersive Technology

VR, AR, MR – in all of those familiar abbreviations the “R” stands for “reality” and that’s true for “XR” as well. But, with XR being an umbrella term, it’s easier to understand if you also have a firm grasp on the other Rs as well.

AR – Augmented Reality

Augmented reality places virtual elements into a user’s view of their physical surroundings using a camera and either a transparent lens or a live-view of a camera feed often through a mobile phone. Most modern virtual reality headsets have a similar function called “passthrough” but this particular technology is still largely experimental except on professional-grade devices. The virtual elements in augmented reality activations aren’t usually responsive – they add value to the user’s surroundings, or the user’s surroundings add impact to the virtual elements. For example, in the AR lookbook that ROSE developed with KHAITE, users could see models walking in their actual surroundings or view virtual representations of items in their own homes.

MR – Mixed Reality

Mixed reality is similar to augmented reality in that it all starts with the user’s environment. However, the virtual elements in an MR experience are much more intelligent and interactive. They may interact believably with one another or with the environment. They may also collect and display information on the environment from connected devices or onboard sensors. Mixed reality requires a lot more computing power both to drive the interactive virtual elements and to display them in a meaningful way. As a result, most mixed reality experiences are made available exclusively on dedicated mixed reality devices like Magic Leap or Microsoft’s HoloLens. GigXR’s Insight series with ANIMA RES uses a HoloLens headset to display detailed and interactive anatomy models in a healthcare and education solution. If more than one person has a Hololens they can both join that session, or one presenter with a headset can stream or record a session to remote users without access to headsets.

VR – Virtual Reality

Virtual Reality is entirely virtual. The user’s natural field of view is entirely replaced by computer-rendered settings and elements, potentially including other users represented as avatars. That doesn’t mean that everything in a VR experience has to be built from the ground up. For example, products like Microsoft Mesh can place a live volumetric capture of an individual within a virtually constructed environment. Similarly, some VR experiences take place within 3D images or videos. VR is popular in gaming and social applications but is also used for remote collaboration, design, and training. In fact, 3lb XR and 3lb Games design enterprise training simulations and other solutions as well as games, cross-pollinating one another to make intuitive and immersive enterprise solutions as well as fun and challenging entertainment experiences.

The Acronym of Possibilities

Whether XR means one unspecified form of immersive technology or all forms of immersive technology together depends on who uses it and in what context. It’s also one of those terms that end users of the technology don’t really use at all – it’s primarily used at a relatively higher level of discourse. With this knowledge, you’ll probably be able to tease out what someone means when they say “XR” and if you don’t it’s okay to ask them to clarify. This is an emerging technology with an emerging dictionary of terms and everyone being on the same page is more important than appearing to understand nuanced specialist terminology. Read the rest of the Immersive 101: AR for Marketing series:

What is Extended Reality

What is Augmented Reality

What is Virtual Reality

What is Mixed Reality

What is the Metaverse

What is an AR Social Filter

A Comprehensive Guide to Virtual Reality vs. Augmented Reality

9 Types of AR and How You Can Use Them For Your Business

5 Ways to Prepare Your Firm to Boost ROI with AR Marketing

Augmented Reality is often touted as a user-friendly and efficient way to bring brands to consumers. However, due to the shock value of the still nascent technology and the engagement of a well-designed experience, AR can also be a great way to bring consumers into your brand.  

Augmented Experiences – Not Augmented Ads

Augmented Reality (AR) technology uses digital elements superimposed over a user’s live camera feed. Because most modern smartphones can run most AR experiences, just about everyone has access to AR content. That’s a powerful tool for companies looking to grow their brands. “Currently, for brands using AR to sell goods, it is quite common to use the technology to digitally place real-world items in the user’s environment. While this is a good application of the technology, brands would be mistaken to stop just there. With a bit more imagination AR can be used to create an experience that has a much more emotional impact on the user.” Because AR relies on the view of the user’s physical surroundings, including the objects, people, and settings that are meaningful to them, AR experiences are inherently personal in a way that no other medium is. This is helpful because a strong brand isn’t just about “stuff” either. Bridging physical and digital experiences can help to convey values that aren’t just material. Often, the most successful branded activations aren’t about selling things at all. Rather, experiential AR is about communicating with people on a personal level by letting them explore the world around them through the window of augmented reality.  

Experience Something New

Because AR is an emerging technology, we can limit ourselves by thinking about it as strictly a way to experience futuristic applications. AR can also allow users to put themselves in the past or experience another place as it is today. For brands that have long histories or a far reach, this can be a surprisingly impactful way to engage your community.

Step Into a Memory

Martin was an iconic sitcom that ran from 1992 to 1997. The show opened to cast members posing and dancing infront of solid color backgrounds and their names in the show’s memorable font. This unique and memorable piece of television history was begging to get an AR twist. In 2022, the surviving cast members reunited on BET+ to celebrate the 30th anniversary of the show’s premiere. At the event, visitors had access to a screen where they could dance and pose to have the magic of AR place them into the show’s familiar opening. They could then keep and share the clips, or edit them together to make their own show openings. Fans of the series were already excited to be at the reunion, which was its own piece of Martin history. However, the AR experience allowed them to be more than viewers of an event. They were able to participate in the show’s history in a unique and memorable way.

Visit Miami Without Leaving Home

“Priceless” is a promotional initiative for MasterCard holders, giving them access to membership perks including online experiences. These experiences are increasingly taking place in Augmented Reality. MasterCard recently worked with ROSE and 8th Wall to create an AR tour of artwork in Miami’s Design District. In this window to another world experience, the user’s phone became their ticket to a guided tour of the renowned art installations.  Touchscreen navigation even allowed Priceless members to move around the artwork to see them from any angle in their 360-degree virtual view just as they would if touring the Design District in person. A plane ticket to the same experience in person would have been a hefty gift from MasterCard and a hefty commitment from card holders, but the AR experience was achievable for both.  

See Yourself Differently

In the Martin example, the background was all that was augmented and the people stayed the same. However, AR filters and lenses – the joy of modern social media – can help viewers see themselves in new ways as well.   Using AR for social media marketing is also a good business strategy. Social media users use the platform to share their lives with their friends as well as to share in the lives of their friends. A well-designed AR experience can bring viewers into your brand but viewers are also more likely to share their experiences with their own followings.

Enter the Maddenverse

Clothing company Steve Madden already has a strong conventional social media strategy, which encourages customers to tag the company in social media posts that feature themselves wearing Steve Madden apparel. The company can then feature these customers’ user-generated content on its own social media platforms and website, both of which provide purchase options. In 2021, the company decided to get more immersive in their social media campaigns and launched “the Maddenverse.” For one activation, the company worked with ROSE to produce an AR filter for Instagram that turned user selfies into avatars of Steve Madden models. Users were again encouraged to share the images and tag the company’s profile. Like the Martin experience, this Maddenverse activation didn’t cost any money for users or make any money for the company. That wasn’t the point. Rather, the experience allowed fans to express their brand support in a new and fun way, growing their loyalty to the brand while also encouraging them to put the brand in front of their own social media followings. In just one week, almost 18,000 people used the filter to create personalized AR images of themselves in the Maddenverse. The users sharing those images resulted in a total 675,000 impressions in the first week. This illustrates the kind of scale that using AR for social media marketing can achieve when users are encouraged to share their creations with others.  

Give Your Audience Whatever They Want

Customers aren’t just customers anymore. They can be your audience, but they can also be creators working in a sort of partnership as casual ambassadors for your brand. This has huge potential, but it will only work if you cultivate a meaningful relationship with them. Experiential AR and using AR on social media can help to remind your audience why they’re passionate about your brand and it can allow them to express that passion to others. But it  may mean rethinking what you want to give your community and what your community wants from your brand, other than just a purchasable product.

Some people can be hard to shop for. There are two great ways to get around this problem.  The first is to give them something completely unique and personal to them. The second is to give them something that you already know that they love but give it to them in a unique way. Augmented Reality can be an exciting and unexpected way to explore either of these approaches.  

Isn’t VR cooler?

There’s a lot of hype around virtual reality right now – and with good reason. However, virtual reality (in addition to requiring more robust hardware) means that everything is digital. That means that everything has to be created. Items, landscapes, maybe even representations of other users. That takes a lot of time, effort, and money. Augmented reality primarily uses a person’s physical surroundings, with a couple of changes brought to you by creative technologists. That means that a single item, character, or special effect can create a completely unique experience without needing to reinvent the wheel – and everything else – on a computer.  

AR: The Gift That Keeps on Giving

What’s more than all of that, AR draws on the viewer’s connection to their physical environment. It uses computer magic to bring a little something extra to the way that they experience the places, items, and even people that they already love. That brings us back to using AR to solve tricky problems on your holiday gift list. 

Give Something Truly Unique

Everything experienced in AR is completely unique to the viewer because what is going on in the camera feed is going to be different every time. No matter how special the experience is, the physical setting where the user chooses to launch that experience makes it even more personal and meaningful. ROSE created a virtual model of the real-life Edmund Pettus Bridge for an educational AR experience that viewers could visit from anywhere in the world. Some chose to go through the experience wherever it was convenient or practical for them. But, users can also choose to place the experience in an area that has emotional significance to them. A complete experience may be difficult to give as a gift. It is possible for you to create a one-of-a-kind AR item. That could be an object or character that only exists in the digital world. It could also be a 3D model of a physical object with a special significance to the friend or loved one to whom you present it. The great thing about digital objects is that they don’t have to exist in one format. While you might choose a special experience for the initial gifting, consider giving the file of the object itself as part of the gift. That way, the receiver can take their digital object or character with them into other virtual worlds and digital experiences.

Give Something Physical – but Augment it

Some augmented reality experiences originate in the digital world and project out into the environment, like the digital objects that we were just talking about. Other augmented reality experiences start with a physical object that computer magic only enhances. In this way, you can give a “normal” gift that stands out a lot more. Patrón’s digital wrapping project took a bottle and some care to create a magical holiday gift Gifters created a personalized virtual wrapping for a Patrón bottle, including photographs, text messages, and other AR customizations. As a result, the end gift wasn’t “just a bottle of liquor,” it was a meaningful and personal one-of-a-kind experience – through the magic of AR.

Get Really Creative

Some AR gifts combine everything that we’ve talked about: a digitally-enabled personal experience, a virtual object, and a physical object with augmented value.  The adidas DEERUPT sneaker launch involved a physical box that appeared empty. Inside of that box was a grid that served as a target for a social media-friendly AR version of the shoe. This allowed fans to enjoy a product “unboxing” before the shoe was physically available. Giving a gift like this allowed a special early opening of a product naturally followed by the object itself. It’s not every day that a company does something like a virtual unboxing. However, you can apply this idea to your own gifts. Give someone a marker that launches an AR experience, even a simple one, while the “real” gift is something much bigger. That could be an item that hasn’t arrived yet, a trip someplace special, anything that you can think of. You can also use AR to let your friend or family member choose their own gift. Fashion brand KHAITE partnered with ROSE to bring models and fashions into a user’s home using augmented reality. Users got to see a personalized fashion show in their own chosen environment – and then had the option to buy the fashions that they viewed.  

Think Outside the Box

This article has provided a few ideas and a few examples. But, no article could capture all of the possibilities that AR presents for gift giving. In part, that’s because AR allows us to think outside of the box – or any other physical constraints. So, let your imagination run wild.  Freely available AR object and experience building platforms are proliferating but still require a certain amount of skill. So, this article has included links to sites that you can use to have an expert help you create a digital item or experience of your own. You can also keep an eye out for ready-made experiences from brands who are increasingly using AR in creative ways.